Technical Escalations Manager
Databricks@jobwharf
Brazil · GMT-3 · Full-time · Senior · On-site · Sao Paulo, Brazil
- Negotiable
- Management
- Technical
- Escalations
- Brazil
- Data
About the role
Databricks is seeking a Technical Escalations Manager based in Sao Paulo, Brazil. In this role, you will lead the resolution of complex technical issues for high-priority clients, ensuring a high level of customer satisfaction. You will act as a bridge between customer support, engineering teams, and the client.
Strong leadership skills and deep technical expertise in data platforms and cloud infrastructure are essential. This is a full-time onsite position in Sao Paulo. The salary is negotiable based on the candidate's experience and background in managing enterprise-level technical challenges.